Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, organization details, and payment information. We also collect usage data automatically, including IP addresses, browser type, pages visited, and actions taken within the Service.

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze usage trends to improve user experience

3. Data Storage and Security

Your data is stored on secure servers located in the European Union. We implement industry-standard security measures including encryption in transit and at rest, regular backups, and access controls. While we strive to protect your information, no method of transmission over the Internet is 100% secure.

4. Third-Party Services

We may share information with third-party service providers who assist in operating our Service, such as payment processors (Stripe), email delivery services, and cloud infrastructure providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

5. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use the Service. You can control cookie settings through your browser, though disabling cookies may affect the functionality of the Service.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion, we retain data for up to 30 days to allow for recovery, after which it is permanently deleted. We may retain anonymized, aggregated data for analytics purposes.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to the processing of your data in certain circumstances
• Restriction: Request that we limit the processing of your data

To exercise these rights, contact us at privacy@partmon.com or use the privacy settings in your account.

8. Children's Privacy

The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete that information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@partmon.com.